The client agrees that all orders placed through the website shall be forwarded by the system to the Exchange. All orders placed otherwise than through the website shall be forwarded by the system to Exchange terminals or any other order execution mechanism at the discretion of DP TradeKING. In the event that the order is placed during the trading hours, it shall be routed to and executed on the market system.
Online confirmation will be sent to the client by electronic mail or SMS after the execution of the order, trade and this shall be deemed to be valid delivery thereof by DP TradeKING. It shall be the responsibility of the client to review immediately upon receipt, whether delivered to him by electronic mail or any other electronic means all confirmations of order, transactions, or cancellations. It shall be the responsibility of the client to follow up with DP TradeKING for all such confirmations that are not received by him within a stipulated time.
The client shall bring any errors in any report, confirmation or contract note of executed trades (including execution prices, scripts or quantities) to DP TradeKING’s notice in writing by an electronic mail or fax within twenty four hours of receipt of the concerned report, confirmation or contract note. Any other discrepancy in the confirmation or account shall be notified by the client to DP TradeKING in writing via electronic mail or fax within twenty four hours from the time of receipt of the first notice. In all cases, DP TradeKING shall have a right to accept or reject the client’s objection.
There may be a delay in DP TradeKING receiving the reports of transaction, status, from the respective exchanges or other persons in respect of or in connection with which DP TradeKING has entered into contracts or transactions on behalf of the clients. Accordingly DP TradeKING may forward to the client late reports in respect of such transactions that were previously unreported to him as been expired, cancelled or executed. The client shall not hold DP TradeKING responsible for any losses suffered by the client on account of any late reports, statements or any errors in the report / statements computed by or received from any exchange. The client agrees that if, for any circumstance or for any reason, the markets close before the acceptance of the Order by the Exchange, the order may be rejected. The client agrees further, that DP TradeKING may reject Orders if the same are rejected by the Exchange for any reason. In case of rejection of an order due to rejection by the Exchange, the client agrees that the order shall remain declined and shall not be re-processed, in any event.
DP TradeKING may, at its sole discretion, reject any order placed on the website or in any other manner due to any reason, including but not limited to the non-availability of funds in the trading account of the client, non-availability of securities in the Demat account of the client with a designated depository participant, insufficiency of margin amount if the client opts for margin trading, suspension of scrip- specific trading activities by or on an Exchange and the applicability of circuit breaker to a scrip in which orders are placed.
The client agrees that, if the order is not accepted on the website for any reason, DP TradeKING shall have the right to treat the order as having lapsed.
The client is aware that the electronic trading systems either at the Exchange or in the office of DP TradeKING offices are vulnerable to temporary disruptions, breakdowns or failures. In the event of non- execution of trade orders or trade cancellation due to the happening of such events or vulnerabilities due to failure / disruption / breakdown of system or link, DP TradeKING shall be entitled to cancel relative request/(s) with the Client and shall not be liable to execute the desired transactions of the client’s. In such event, DP TradeKING does not accept responsibility for any losses incurred / that may be incurred by the Client due to such eventualities which are beyond the control of DP TradeKING.
DP TradeKING may at its sole discretion permit execution of orders in respect of securities, irrespective of the amount in the balance of the account of the client.
The client agrees to abide with and be bound by all the rules, regulations and bye-laws of the Exchange as are in force pertaining to the transactions on his behalf carried out by DP TradeKING and the orders placed by him on the website or any other manner.
DP TradeKING shall not be responsible for any order, that is made by the Client by mistake and every order that is entered by the Client through the use of the allotted user name and the security code(s) shall be deemed to be a valid order for which the Client shall be fully responsible.
Cancellation or modification of an order pursuant to the client’s request in that behalf is not guaranteed. The order will be cancelled or modified only if the client’s request for cancellation and modification is received and the order is successfully cancelled or modified before it is executed. Market orders are subject to immediate execution wherever possible.
The client shall not be entitled to presume an order having been executed, cancelled or modified until a confirmation from DP TradeKING is received by the client. However, due to technical other factors the confirmation may not be immediately transmitted to or received by the client and such a delay shall not entitle the client to presume that the order has not been executed cancelled or modified unless and until DP TradeKING has so confirmed in writing.
The pending orders shall be governed as per the exchange systems, after the market is closed for the day.
DP TradeKING shall issue contract notes in terms of the SEBI (Brokers and Sub-Brokers) Rules and Regulations, 1992, within 24 hours of the execution of the trade. Such a contract note, if issued in physical form shall be dispatched by DP TradeKING by courier, at the address mentioned in this agreement or at any other address expressly informed to DP TradeKING by the client. The client agrees that DP TradeKING to issue the contract note in digital form which shall be sent by way of electronic mail to the address provided by the client. DP TradeKING shall not be responsible for the non-receipt of the trade confirmation due to any change in the correspondence address of the Client not intimated to DP TradeKING in writing. Client is aware that it is his responsibility to review the trade confirmations, the contract notes, the bills or statements of account immediately upon their receipt. All such confirmations and statements shall be deemed to have been accepted as correct if the client does not object in writing to any of the contents of such trade confirmation/intimation within 24 hours to DP TradeKING.
DP TradeKING may allow/disallow client from trading in any security or class of securities, or derivatives contracts and impose such conditions including scrip-wise conditional trading for trading as it may deem fit from time to time.